HUMAN RESOURCES AND INFRASTRUCTURE

Human Resources
- Account Executives assigned to each customer
- Trained and experienced personnel prepared to classify products
- Expert personnel trained in Hazardous Materials Tariff Classification
- Trained personnel in VUCEM
- Staff at main ports of entry into Mexico
- Internal and external legal advisors
- External legal advisors specialized in foreign trade (Troncoso Troncoso and Consultants)
TECHNOLOGICAL TOOLS
- Communication tools: telephone, radio, Nextel, emails, video conferencing
- Data Storage Tools: Computers, external hard drives, scanning equipment, digital cameras / video, etc.
- Slam Traffic System, Darwin IMPORT REQUEST system, Slam web, Slam reports, Slam Cove, corporate IMPORT REQUEST
- High Volume Scanner for documents, accounting system, electronic billing
BUSINESS PROCESSES

- Reports - monthly (accounting, suppliers, operations, VAT, etc..) And special reports are generated as required
- Digitalization of Archives - Documents used in daily operations, are digitized and stored on servers, with access to our customers
- Communication - We keep constant communication with customers via electronic media, keeping them informed of the trade issues that affect them
- Contingency Procedures – Set plan used in emergency situations (system crash / natural events) to reroute operating through other ports of entry